Case Study: Contact Center with Customer Service Staff
Acer offers a portfolio of device models and configurations to meet the needs of contact center managers and agents.
In this brief case study, you'll learn why one contact center selected the Acer Chromebox CX13 and ChromeOS thin client devices.
What are the key features of the Acer Chromebox CXI3?
The Acer Chromebox CXI3 offers secure, mobile, and powerful computing capabilities with low storage requirements. It supports Virtual Desktop Infrastructure (VDI) and can be easily deployed and managed remotely, making it ideal for hybrid workforces. Additionally, it can be mounted to a monitor for an All-in-One solution.
How does Chrome Enterprise Upgrade enhance device management?
Chrome Enterprise Upgrade enhances device management by providing ease of manageability and inherent security features. This is particularly beneficial for IT teams that need to handle device turnover and theft efficiently.
Why choose Acer for remote work solutions?
Acer offers a diverse range of product models and configurations that prioritize power, security, and versatility for remote users. They assist customers in selecting the right configuration and screen size through demos and collaboration with Google during the proof of concept phase.
Case Study: Contact Center with Customer Service Staff
published by Solvix Solutions LLC
You need technology and office products. You want easy one-stop access and the confidence that you are getting best-in-class offerings at best-bet pricing. You need Solvix Solutions, LLC. Focused on brining the ultimate value to your workplace, Solvix Solutions is a full-service supplier of technology, office, and ergonomic products for the public and private sectors. We procure and repair your infrastructure and desktop technologies—and support you with installation and removal of old equipment, as well as certificates of destruction and recycling.
Founded in 2013 as a woman-owned small business (WOSB), Solvix Solutions provides industry-leading, vendor-agnostic products and services to the government, military, retail, healthcare, legal, media, logistics, automotive, and communications verticals. We’ve established strong relationships with vendor suppliers and customer alike to deliver:
- A wide variety of sources and offerings
- Service and managed support for both projects and products
- Early access to product roadmaps
- Staging services to expedite easy rollouts
- Flexible financing options
- Highly trained staff boasting top product certifications
- Affordable pricing models
- Direct shipping
Solvix Solutions, LLC: Solving today’s problems with tomorrow’s technology.
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